Frequently Asked Questions

GENERAL

When is the 2018 Tech Summit?

Monday, July 16, 2018 and Tuesday, July 17, 2018.

Where is the 2017 NiUG Tech Summit?

The Gaylord Opryland Resort & Convention Center is at 2800 Opryland Drive, Nashville, TN, USA, 37214-1200. For more information, download the full agenda

What is the dress code?

Attire is business casual. Feel free to be comfortable in slacks, polo shirts, sweaters, blazers, blouses, and, most importantly, comfortable shoes. We do recommend you dress in layers as temperatures in meeting rooms can vary.

How can I obtain a copy of a presenter’s presentation?

Presentations are available on the Tech Summit site a few days prior to the start of the conference. NiUG International does not supply paper copies of any presentations. 

Will my photo be taken during the conference?

We take photographs during our meetings and events for use in advertising, newsletters, and other promotional materials, including NiUG websites. By participating in this conference you grant NiUG International the right to use your name and photograph for such purposes.

How can my organization participate in the 2018 NiUG Tech Summit?

Download the 2018 Partner Prospectus for details.  Have additional questions? Contact Liz Krewson-Ross, Marketing & Communications Specialist or Michele Morgan, Executive Director

REGISTRATION

When does registration open?

Online registration is scheduled to open in May 2018.

How do I register online?

Using your personal login and password, log into the Tech Summit site.

Forgot your login and/or password?  Use the reset password feature.  If you don't receive an email message, check your spam filter before contacting Member Services at (570) 243-8700, extension 1 or membership@niug.org 

I'm not a member. How do I register?

If you ever attended a NiUG conference, you already have a login and password.

Forgot your login and/or password?  Use the reset password feature.  If you don't receive an email message, check your spam filter before contacting Member Services at (570) 243-8700, extension 1 or membership@niug.org

New to NiUG?  Create a new profile. If you are unable to create a profile, contact us at (570) 243-8700, extension 1 or email membership@niug.org.   Once your profile is set up, you can continue your registration. 

How do I cancel my registration?

All cancellations require a written request and can be sent to membership@niug.org. In order to receive a refund (minus a $50 administrative fee), all requests must be received on or before July 6, 2018. No-shows and late cancellations forfeit the full registration fee. Cancellation notifications via social media (e.g., posting on our Facebook page or a tweet) are not accepted. 

How do I change an existing registration?

All registration changes require a written request to be processed and can be sent to membership@niug.org.

What is included in the registration fee?

Tech Summit registration fees include: 

  • Opening, keynote, & breakout sessions
  • Continental breakfast on both days
  • Buffet lunch on both days
  • Refreshment breaks (AM and PM)

How do I reset my login and password? 

If you need help retrieving your login and password, use the reset password feature. If you don't receive an email, check your spam filter before contacting Member Services at (570) 243-8700 extension 1 or membership@niug.org

Will I receive my registration materials in the mail?

No. Registration materials are available for pickup onsite in the Registration area.